Review account settings
Account Settings shows the controls available for the current account and subscription state.
- Sign in and open Settings.
- Review the subscription, data, and account-lifecycle sections before choosing an action.
- Follow the confirmation screen for the selected action; do not rely on an earlier page after the account state changes.
Request and download an export
An export is generated for the signed-in account. A request may remain pending or become unavailable rather than producing an immediate download.
- Open Export Your Data from Account Settings.
- Request an export once.
- Return to the export page to check its current status and use the download control only when the export is ready.
- Store downloaded account data securely.
- If generation is unavailable or remains pending, do not create repeated requests; contact support with the visible status.
Request or cancel deletion
Deletion is a consequential account action with its own identity and final-confirmation steps.
- Open Delete Your Account and review the displayed scope.
- Complete the required identity and confirmation steps only if deletion is intended.
- If a pending deletion should not continue, use the available Cancel Deletion control while the account still permits cancellation.
- Do not assume deletion is reversible after completion.
- Export needed data before confirming deletion.