Refund Policy

Last Updated: March 16, 2026

1. Subscription Refunds

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all paid subscriptions. If you're not satisfied with the Service for any reason, contact us within 30 days of your first payment for a full refund.

Monthly Subscriptions

First 30 days: Full refund available
After 30 days: No refund available, but you may cancel at any time to stop future billing
No partial month refunds: We do not refund for unused time in the current billing cycle

Annual Subscriptions

First 30 days: Full refund available
After 30 days: Pro-rata refund for the remaining months, minus a 15% administrative fee
Example: If you cancel 6 months into a 12-month annual subscription, you receive a refund for the remaining 6 months minus the 15% fee

2. How to Request a Refund

To request a refund, contact us through one of the following methods:

Use the Contact Form on our website
Email: support@grantpro.org
Mail: Futurespec Consulting, LLC, 45 Hardy Court, Box 238, Gulfport, MS 39507

Please include your account email address and the reason for your refund request. We process refund requests within 5-7 business days.

3. Cancellation Process

You can cancel your subscription at any time through your account settings:

Log in to your Grant Pro account
Go to Account Settings → Subscription
Click "Cancel Subscription"
Confirm cancellation

Upon cancellation, your subscription will remain active until the end of your current billing period. You will not be charged again after cancellation.

4. What Happens After Cancellation

Your account remains active until the end of the current billing period
You retain access to all features you paid for until the subscription ends
After the billing period ends, your account downgrades to the Free tier
Your saved grants and data remain accessible when you log in again

5. Enterprise Plans

Enterprise subscriptions have custom refund terms based on your contract. Please refer to your Enterprise agreement for refund provisions.

6. Payment Processing

All payments are processed securely through Stripe
Refunds are issued to the original payment method
Processing time: 5-10 business days for the refund to appear in your account
You will receive email confirmation when your refund is processed

Important: Refunds are only available for the Grant Pro subscription fee. Any additional services, custom integrations, or third-party fees are non-refundable.

7. Disputes and Chargebacks

We encourage you to contact us directly before initiating a dispute or chargeback with your bank or credit card company. We are committed to resolving any issues fairly and promptly.

Filing a false dispute or chargeback is a violation of our Terms of Service and may result in account termination.

8. Free Tier

The Free tier of Grant Pro is provided at no cost. No payment is required, and there are no refunds applicable to free accounts.

9. Changes to This Policy

We may update this Refund Policy from time to time. The current version posted on this page is the effective one. Any changes apply to new subscriptions from the date of posting.

Questions About Refunds?

We're here to help. Contact our support team through the Contact Form and we'll respond within 24 hours.